DatadogvsNew Relic
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Datadog vs New Relic
In our 2026 comparison of Datadog and New Relic, the products are too closely matched to name a clear overall winner. Datadog is rated 4.5/5 from 5 user reviews; New Relic is rated 4.5/5 from 5 user reviews. Datadog starts at $15/month; New Relic has a free plan.
Last updated
| At a glance | Datadog | New Relic |
|---|---|---|
| Category | IT Management | IT Management |
| User rating | 4.5/5 (5 reviews) | 4.5/5 (5 reviews) |
| Starting price | $15/mo | Free plan |
| Listed features | 15 | 14 |
| Platforms | Web | Web |
| Ease of use | 4.5/5 | 4.5/5 |
| Customer support | 4.9/5 | 4.8/5 |
Datadog
Starting Price
Starting at $15.00/month
Community Pulse
Advanced Ratings
Pros
- A cloud-based monitoring and analytics platform for infrastructure, applications, logs, and security, providing a single pane of glass for modern tech stacks .
- Provides powerful visualization and dashboarding tools (e.g., dashboards, monitors, alerts) to provide unified visibility across the stack .
- Features robust out-of-the-box integrations with over 750 technologies, including popular cloud providers, databases, and DevOps tools .
Cons
- It is a premium, enterprise-focused platform with a cost that can scale significantly with data ingestion and users .
- The complex pricing model (based on infrastructure hosts, custom metrics, logs, etc.) can make cost prediction and management challenging .
- There is a learning curve associated with setting up effective dashboards and monitors to derive the most value from the platform .
New Relic
Starting Price
Free version, paid starts at $99.00/month
Community Pulse
Advanced Ratings
Pros
- It is a comprehensive observability platform that provides deep, real-time insights into application performance, infrastructure, and user experience.
- The platform offers powerful AI-driven anomaly detection and alerting to proactively identify performance issues.
- It is designed to be a single source of truth for modern, distributed systems, unifying data from various sources.
Cons
- For very simple applications, the features may be overkill compared to simpler monitoring solutions.
- As an enterprise-grade tool, it has a steep learning curve and can be complex to set up effectively.
- The pricing model is based on data ingestion, which can become expensive as applications scale and generate more telemetry data.
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Datadog
Expert Score
New Relic
Expert Score
Platform Support
Supported platforms across each product
Datadog
New Relic
Sentiment & Feedback
Real-world pros and cons from verified users
Datadog Feedback
User sentiment analysis
- A cloud-based monitoring and analytics platform for infrastructure, applications, logs, and security, providing a single pane of glass for modern tech stacks .
- Provides powerful visualization and dashboarding tools (e.g., dashboards, monitors, alerts) to provide unified visibility across the stack .
- Features robust out-of-the-box integrations with over 750 technologies, including popular cloud providers, databases, and DevOps tools .
- Supports log management, APM, infrastructure monitoring, synthetic monitoring, and security management in a single platform .
- It is a premium, enterprise-focused platform with a cost that can scale significantly with data ingestion and users .
- The complex pricing model (based on infrastructure hosts, custom metrics, logs, etc.) can make cost prediction and management challenging .
- There is a learning curve associated with setting up effective dashboards and monitors to derive the most value from the platform .
New Relic Feedback
User sentiment analysis
- It is a comprehensive observability platform that provides deep, real-time insights into application performance, infrastructure, and user experience.
- The platform offers powerful AI-driven anomaly detection and alerting to proactively identify performance issues.
- It is designed to be a single source of truth for modern, distributed systems, unifying data from various sources.
- New Relic's free tier offers a significant amount of data ingestion, making it accessible for small teams and projects.
- For very simple applications, the features may be overkill compared to simpler monitoring solutions.
- As an enterprise-grade tool, it has a steep learning curve and can be complex to set up effectively.
- The pricing model is based on data ingestion, which can become expensive as applications scale and generate more telemetry data.
Feature Comparison
Detailed side-by-side capability checklist
Datadog
15/18 features
- APM
- Cloud alerts
- Hosted telemetry data platform that aggregates APM logs
- Network maps
- Network traces
- Security
- Security controls
- Application metrics
- Reporting & Analytics
- Team collaboration
- Audit Logging & Monitoring
- Application Performance Monitoring (APM)
- Enterprise SaaS platform providing server logs
- Infrastructure Monitoring
- Monitoring & Alerting
- Network monitoring
- Remote monitoring
- Server Monitoring
New Relic
14/18 features
- APM
- Cloud alerts
- Hosted telemetry data platform that aggregates APM logs
- Network maps
- Network traces
- Security
- Security controls
- Application metrics
- Reporting & Analytics
- Team collaboration
- Audit Logging & Monitoring
- Application Performance Monitoring (APM)
- Enterprise SaaS platform providing server logs
- Infrastructure Monitoring
- Monitoring & Alerting
- Network monitoring
- Remote monitoring
- Server Monitoring
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Datadog Pricing
SUBSCRIPTIONEssential tools for growing teams.
Complete toolset with premium support.
Custom security and volume license scale.
New Relic Pricing
FREEMIUMEssential tools for growing teams.
Complete toolset with premium support.
Custom security and volume license scale.
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Draw
Calculated by features, pricing, support & ratings.
Awaiting Votes
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Budget-conscious teams seeking competitive entry pricing ($15/mo)
- Users wanting a streamlined, user-friendly workspace interface
- Power users requiring a broad range of out-of-the-box advanced features
- Teams seeking a zero-cost or freemium entry tier for New Relic
- Users wanting a streamlined, user-friendly workspace interface
Datadog
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 89%.
Pricing: $15/mo (No Free Trial), a less accessible entry point than the leader.
Tied with a solid set of 15 features.
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.9/5 stars.
Tied on platform availability (1 Platform: Web).
New Relic
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 88%.
New Relic has the most accessible pricing ($99/mo (No Free Trial)).
Tied with a solid set of 14 features.
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.8/5 stars.
Tied on platform availability (1 Platform: Web).
⚖️ Virtually Tied
Datadog and New Relic are virtually identical across all key dimensions. The right choice depends entirely on your team's specific workflow needs and integration requirements.
Composite Score Breakdown
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Frequently asked questions: Datadog vs New Relic
Which is better: Datadog or New Relic?
Datadog and New Relic are virtually identical across all key dimensions. The right choice depends entirely on your team's specific workflow needs and integration requirements. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.
How do users rate Datadog and New Relic?
Datadog is rated 4.5/5 from 5 user reviews. New Relic is rated 4.5/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Datadog and New Relic cost?
Datadog starts at $15/month. New Relic has a free plan. Datadog has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.
Do Datadog and New Relic offer a free plan or free trial?
Datadog does not list a free plan or trial; New Relic offers a free plan.
Which platforms do Datadog and New Relic support?
Datadog supports Web; New Relic supports Web.
Which is easier to use, Datadog or New Relic?
Datadog has an ease-of-use rating of 4.5/5, New Relic has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Partnering with Datadog accelerated our development timeline significantly. Their engineering team demonstrated strong technical depth, adhering strictly to milestones and clean coding standards.
Our enterprise infrastructure integration was handled seamlessly by Datadog. Communication was transparent, sprint deliveries were predictable, and architecture reviews were comprehensive.
The technical team at Datadog proved to be dependable and knowledgeable across our full-stack modernization project. They resolved complex integration bottlenecks with high efficiency.
High-caliber engineering services with dependable project management. Datadog consistently delivered quality deliverables with thorough automated testing coverage.
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