ChaportvsJivoChat
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Chaport vs JivoChat
In our 2026 comparison of Chaport and JivoChat, JivoChat comes out ahead overall (weighted score 91% vs 73% for Chaport). Chaport is rated 4.6/5 from 1 user review; JivoChat is rated 4.5/5 from 125 user reviews. Chaport starts at $29/month; JivoChat has a free plan.
Last updated
| At a glance | Chaport | JivoChat |
|---|---|---|
| Category | Live Chat Software | Live Chat Software |
| User rating | 4.6/5 (1 reviews) | 4.5/5 (125 reviews) |
| Starting price | $29/mo | Free plan |
| Listed features | 7 | 13 |
| Integrations | — | 5 |
| Platforms | Web | Web, Mobile |
| Ease of use | 4.5/5 | 4.5/5 |
| Customer support | 4.4/5 | 4.5/5 |
Chaport
Starting Price
Starting at $29.00/month
Community Pulse
Advanced Ratings
Pros
No pros extractedCons
No cons extracted
JivoChat
Starting Price
Freemium
Community Pulse
Advanced Ratings
Pros
- Generous free plan supports unlimited chats and websites, customizable chat widget available in 20 languages, plus desktop, mobile, and browser agent apps .
- Extremely fast and easy to integrate—simply add HTML code to your website footer, and you're live chatting within minutes, with live preview of user messages before they send .
- Complete visitor info including social media profiles, location-based customer distribution, and real-time monitoring to see what pages visitors are browsing before initiating chats .
Cons
- Doubling their prices in 2026 according to user reports, making the Professional plan ($10/agent/month) less competitive compared to alternatives like ProProfs or Tidio .
- Less customizable than modern chat providers—fewer layout options, limited chat widget design flexibility, and fewer third-party integrations than competitors like LiveChat or Zendesk .
- In comparison tests, JivoChat scored lower (7.8) than ProProfs Chat (8.5) and BotPenguin (8.6) on overall quality and performance metrics .
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Chaport
Expert Score
JivoChat
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Chaport Integrations
No top integrations listed
JivoChat Integrations
Platform Support
Supported platforms across each product
Chaport
JivoChat
Sentiment & Feedback
Real-world pros and cons from verified users
Chaport Feedback
User sentiment analysis
JivoChat Feedback
User sentiment analysis
- Generous free plan supports unlimited chats and websites, customizable chat widget available in 20 languages, plus desktop, mobile, and browser agent apps .
- Extremely fast and easy to integrate—simply add HTML code to your website footer, and you're live chatting within minutes, with live preview of user messages before they send .
- Complete visitor info including social media profiles, location-based customer distribution, and real-time monitoring to see what pages visitors are browsing before initiating chats .
- Professional plan includes smart triggers for proactive chat invites, canned responses with automatic helper, chat transfer between agents, and integrations with Shopify, WordPress, Google Analytics, and Magento .
- Doubling their prices in 2026 according to user reports, making the Professional plan ($10/agent/month) less competitive compared to alternatives like ProProfs or Tidio .
- Less customizable than modern chat providers—fewer layout options, limited chat widget design flexibility, and fewer third-party integrations than competitors like LiveChat or Zendesk .
- In comparison tests, JivoChat scored lower (7.8) than ProProfs Chat (8.5) and BotPenguin (8.6) on overall quality and performance metrics .
Feature Comparison
Detailed side-by-side capability checklist
Chaport
7/20 features
- Chaport provides AI-powered capabilities for its target use cases
- Content creation
- Customer communication tasks through a centralized software experience
- Helping users complete conversations
- Learning
- Research
- Mobile app
- Visitor tracking
- Team collaboration
- Automation
- SmartTriggers
- Chat features
- Direct messaging and group chats
- Group chat
- Live Chat
- Multi-channel support
- Multichannel support
- Real-time Chat
- Team chat
- Channel messaging
JivoChat
13/20 features
- Chaport provides AI-powered capabilities for its target use cases
- Content creation
- Customer communication tasks through a centralized software experience
- Helping users complete conversations
- Learning
- Research
- Mobile app
- Visitor tracking
- Team collaboration
- Automation
- SmartTriggers
- Chat features
- Direct messaging and group chats
- Group chat
- Live Chat
- Multi-channel support
- Multichannel support
- Real-time Chat
- Team chat
- Channel messaging
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Chaport Pricing
SUBSCRIPTIONJivoChat Pricing
PaidFirst 5 agents free.
Advanced routing and proactive.
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
JivoChat
Calculated by features, pricing, support & ratings.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Users wanting a streamlined, user-friendly workspace interface
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
- Fast-moving teams needing fluid channel huddles, app bots, and external channel sharing
- Teams seeking a zero-cost or freemium entry tier for JivoChat
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
Chaport
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Chaport is a runner-up with a composite score of 73%.
Pricing: $29/mo (No Free Trial), a less accessible entry point than the leader.
Offers 7 features (fewer than the category leader).
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.4/5 stars.
Tied on platform availability (1 Platform: Web).
JivoChat
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
JivoChat wins overall with a weighted score of 91% based on user rating, pricing, features, usability, and support.
JivoChat has the most accessible pricing ($19/mo (No Free Trial)).
JivoChat lists the most features (13 features).
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.5/5 stars.
Tied on platform availability (2 Platforms: Web, Mobile).
Final Verdict:JivoChat
JivoChat scores higher across 5 of 11 key dimensions with a 18-point lead in our weighted analysis.
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Frequently asked questions: Chaport vs JivoChat
Which is better: Chaport or JivoChat?
JivoChat scores higher across 5 of 11 key dimensions with a 18-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Chaport and JivoChat?
Chaport is rated 4.6/5 from 1 user review. JivoChat is rated 4.5/5 from 125 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Chaport and JivoChat cost?
Chaport starts at $29/month. JivoChat has a free plan. JivoChat has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.
Do Chaport and JivoChat offer a free plan or free trial?
Chaport does not list a free plan or trial; JivoChat offers a free plan.
Which platforms do Chaport and JivoChat support?
Chaport supports Web; JivoChat supports Web and Mobile.
Which is easier to use, Chaport or JivoChat?
Chaport has an ease-of-use rating of 4.5/5, JivoChat has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Chaport is a software product listed in the supplied Free AI Chatbot source, focused on AI-assisted conversations or related productivity and customer workflows.
Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.
Using JivoChat saved our team significant time every week. The features run smoothly without lag or complicated setup steps.
Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.
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