Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
In our 2026 comparison of Apache Guacamole and Smartlook, the products are too closely matched to name a clear overall winner. Apache Guacamole is rated 4.4/5 from 1 user review; Smartlook is rated 4.4/5 from 1 user review. Apache Guacamole has a free plan; Smartlook has a free plan.
Last updated
| At a glance | Apache Guacamole | Smartlook |
|---|---|---|
| Category | Uncategorized | Uncategorized |
| User rating | 4.4/5 (1 reviews) | 4.4/5 (1 reviews) |
| Starting price | Free plan | Free plan |
| Platforms | Web, Linux, Windows, macOS | Web |
| Ease of use | 4.1/5 | 4.4/5 |
| Customer support | 4.3/5 | 4.2/5 |
What each platform does and who it's for
The main classification for each product
Independent expert panel ratings and quality validations
Expert Score
Expert Score
Supported platforms across each product
Real-world pros and cons from verified users
User sentiment analysis
User sentiment analysis
Compare plans, features, and starting points side-by-side
Login to see detailed pricing plans & tiers
Free account — takes 10 seconds
No credit card required. Create account
Real-time crowdsourced comparison feedback and buyer signals.
Real-time crowdsourced buyer signals
Agreement between algorithmic rating & user voting
Calculated by features, pricing, support & ratings.
Cast your vote above to update results.
Share your decision anonymously with the community
Capture high-intent Uncategorized evaluators
Data-backed performance comparisons across pricing, features, usability, and support
At-a-glance scorecard results
Normalized composite performance scores
Head-to-head decision matrix based on your business workflow
Dimension scorecard
Tied for overall winner with a composite score of 84%.
Apache Guacamole has the most accessible pricing ($0/mo (No Free Trial)).
No data available for this product on this dimension yet.
Satisfactory usability with a user rating of 4.1/5 stars.
Reliable support with a user rating of 4.3/5 stars.
Widest platform availability (4 Platforms: Web, Linux, Windows, macOS).
Dimension scorecard
Tied for overall winner with a composite score of 83%.
Pricing: FREEMIUM (No Free Trial), a less accessible entry point than the leader.
No data available for this product on this dimension yet.
Ranked #1 for usability with a user rating of 4.4/5 stars.
Reliable support with a user rating of 4.2/5 stars.
Available on 1 Platform: Web, fewer than the leader.
Apache Guacamole and Smartlook are extremely well-matched overall. If Ease of Use is your priority, Smartlook has the edge — otherwise, your specific workflow requirements should be the deciding factor.
Composite Score Breakdown
Apache Guacamole and Smartlook are extremely well-matched overall. If Ease of Use is your priority, Smartlook has the edge — otherwise, your specific workflow requirements should be the deciding factor. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.
Apache Guacamole is rated 4.4/5 from 1 user review. Smartlook is rated 4.4/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
Apache Guacamole has a free plan. Smartlook has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Apache Guacamole offers a free plan; Smartlook offers a free plan.
Apache Guacamole supports Web, Linux, Windows and macOS; Smartlook supports Web.
Apache Guacamole has an ease-of-use rating of 4.1/5, Smartlook has an ease-of-use rating of 4.4/5. Smartlook is rated easier to use by reviewers.
Community-voted helpful feedback from verified users
Apache Guacamole addresses browser-based remote desktop access. Browser-based remote desktop access is Guacamole's practical advantage. It can expose RDP, VNC and SSH sessions without installing a dedicated client on every workstation. Authentication, gateway hardening and session performance remain the operator's responsibility. A browser front end does not secure the underlying remote host by itself.
Smartlook focuses on website and mobile session analytics. Combining recordings with funnels helps explain where users abandon a flow. Session sampling and privacy configuration can limit what is visible.
Login to read full user reviews
Free account — takes 10 seconds
No credit card required. Create account
Calculated via real engagement & conversions



Other highly-rated software you might want to consider