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Different Use Cases Detected

These products belong to the same software category but focus on different use cases. ADP Workforce Now and Gusto may not be direct competitors.

  1. Compare
  2. ADP Workforce Now vs Gusto

ADP Workforce NowvsGusto

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

ADP Workforce Now
ADP Workforce Now
4.3
(2 reviews)
View Profile ↗
Gusto
Gusto
🏆Category Leader
4.8
(130 reviews)
View Profile ↗

Quick answer: ADP Workforce Now vs Gusto

In our 2026 comparison of ADP Workforce Now and Gusto, Gusto comes out ahead overall (weighted score 93% vs 84% for ADP Workforce Now). ADP Workforce Now is rated 4.3/5 from 2 user reviews; Gusto is rated 4.8/5 from 130 user reviews. ADP Workforce Now has a free plan; Gusto starts at $49/month.

Last updated November 2, 2026

Key facts: ADP Workforce Now vs Gusto
At a glanceADP Workforce NowGusto
CategoryHuman Resources (HR)Payroll Software
User rating4.3/5 (2 reviews)4.8/5 (130 reviews)
Starting priceFree plan$49/mo
Listed features2724
Integrations56
PlatformsWeb, iOS, AndroidWeb, iOS, Android
Ease of use4.6/54.8/5
Customer support4.7/54.8/5
ADP Workforce Now:OverviewReviewsPricingAlternatives
Gusto:OverviewReviewsPricingAlternatives
ADP Workforce Now

ADP Workforce Now

4.3
(2)

Starting Price

Custom quote pricing based on company size modules and workforce requirements; enterprise plans available through sales consultation

Community Pulse

50%
Would Buy Again
92%
Good Value

Advanced Ratings

Usability
9.2
Performance
9.6
Support
9.4

Pros

  • Trusted industry giant with over 60 years of payroll expertise, offering top-tier global payroll compliance, tax filing, and risk management capabilities .
  • Comprehensive all-in-one suite covering payroll, HR, talent, time, and benefits, designed specifically for mid-sized to large enterprises .
  • Offers value-added services like live HR support, a job description wizard, employee handbook builder, and proactive compliance alerts .

Cons

  • User experience is functional but often described as dated and less modern compared to cloud-native competitors like Rippling or HiBob .
  • Inconsistent customer support—some users report long wait times and difficulty resolving complex payroll and tax issues .
  • Implementation can be lengthy and complex; some features and system customizations are locked behind higher-tier plans or require separate fees
View Full Profile
Gusto

Gusto

4.8
(130)

Starting Price

Simple monthly subscription plus per-person pricing; payroll, benefits, hiring, and HR tools included in plans.

Community Pulse

98%
Would Buy Again
96%
Good Value

Advanced Ratings

Usability
9.6
Performance
9.6
Support
9.6

Pros

  • Unlimited payroll runs at every plan level with month-to-month subscription options, no long-term lock-in contracts required .
  • Comprehensive all-in-one cloud platform combining full-service payroll, automated tax filing, benefits administration, and HR tools for SMBs .
  • Integrates with nearly 150 third-party tools including Asana, DocuSign, Freshbooks, and QuickBooks for workflow automation

Cons

  • No dedicated advisor or priority support on lower plan tiers (Simple and Plus); requires Premium plan (180/month+22/person) for dedicated support
  • Pricing is higher than some competitors; Simple plan starts at (49/month+6/person with 2–4 day direct deposit speeds .
  • Simple plan only supports single-state payroll; multi-state payroll requires upgrading to Plus or Premium plans
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

ADP Workforce Now
ADP Workforce Now
ADP Workforce Now is an all-in-one HR and payroll platform designed for midsize and larger employers. It supports payroll, benefits administration, HR records, time and attendance, compliance-related workflows, and workforce reporting.
Gusto
Gusto
Gusto is a cloud-based payroll and HR platform designed primarily for US small and midsize businesses. Employers can run payroll, handle payroll tax filings, onboard employees, administer benefits, and manage time off from one service.

Primary Category

The main classification for each product

ADP Workforce Now
ADP Workforce Now
Human Resources (HR)
Gusto
Gusto
Payroll Software

Editorial Quality Rating

Independent expert panel ratings and quality validations

ADP Workforce Now

ADP Workforce Now

Expert Score

Standard
N/A
Editorial score pending audit
Gusto

Gusto

Expert Score

Elite Choice
4.6/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

ADP Workforce Now

ADP Workforce Now Integrations

5 supported apps
Salesforce integration logo
Salesforce
Microsoft 365 integration logo
Microsoft 365
Workday integration logo
Workday
QuickBooks integration logo
QuickBooks
Xero integration logo
Xero
Gusto

Gusto Integrations

6 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
QuickBooks integration logo
QuickBooks
Xero integration logo
Xero
FreshBooks integration logo
FreshBooks
Greenhouse integration logo
Greenhouse

Platform Support

Supported platforms across each product

ADP Workforce Now logo

ADP Workforce Now

3 Platforms
Web
iOS
Android
Gusto logo

Gusto

3 Platforms
Web
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

ADP Workforce Now

ADP Workforce Now Feedback

User sentiment analysis

High Praise
  • Trusted industry giant with over 60 years of payroll expertise, offering top-tier global payroll compliance, tax filing, and risk management capabilities .
  • Comprehensive all-in-one suite covering payroll, HR, talent, time, and benefits, designed specifically for mid-sized to large enterprises .
  • Offers value-added services like live HR support, a job description wizard, employee handbook builder, and proactive compliance alerts .
  • Robust reporting and analytics dashboard that provides deep visibility into workforce trends, turnover, and compensation .
  • Comprehensive HR suite, Strong compliance support, Scalable for larger organizations, Extensive payroll expertise, Reliable reporting tools
Common Gripes
  • User experience is functional but often described as dated and less modern compared to cloud-native competitors like Rippling or HiBob .
  • Inconsistent customer support—some users report long wait times and difficulty resolving complex payroll and tax issues .
  • Implementation can be lengthy and complex; some features and system customizations are locked behind higher-tier plans or require separate fees
  • Pricing requires consultation, Interface can feel complex, Implementation may take time
Gusto

Gusto Feedback

User sentiment analysis

High Praise
  • Unlimited payroll runs at every plan level with month-to-month subscription options, no long-term lock-in contracts required .
  • Comprehensive all-in-one cloud platform combining full-service payroll, automated tax filing, benefits administration, and HR tools for SMBs .
  • Integrates with nearly 150 third-party tools including Asana, DocuSign, Freshbooks, and QuickBooks for workflow automation
  • Intuitive, user-friendly interface available via web and mobile app, with lifetime portal access for employees to view pay stubs and tax forms .
  • Very easy to use,Excellent payroll automation,Affordable pricing,Strong customer satisfaction
Common Gripes
  • No dedicated advisor or priority support on lower plan tiers (Simple and Plus); requires Premium plan (180/month+22/person) for dedicated support
  • Pricing is higher than some competitors; Simple plan starts at (49/month+6/person with 2–4 day direct deposit speeds .
  • Simple plan only supports single-state payroll; multi-state payroll requires upgrading to Plus or Premium plans
  • Limited enterprise functionality,Advanced HR features require higher plans,International payroll limitations
  • Limited enterprise functionality

Feature Comparison

Detailed side-by-side capability checklist

ADP Workforce Now

ADP Workforce Now

27/46 features

Leader
Integrations & API
  • API integrations
Analytics & Reporting
  • Analytics reporting
  • Reporting & Analytics
Workflow Automation
  • App Integrations
  • Automation
  • Collaborative workflows
Security & Compliance
  • Compliance
  • Compliance Reporting
  • Compliance Support
  • Security
  • Security compliance
Data Management
  • Cross-device sync
Collaboration
  • Team collaboration
Project & Team Management
  • Cloud access
  • Time Tracking
  • Time tracking and PTO management
E-commerce & Payments
  • Contractor Payments
Customer Experience (CX) & Support
  • Multi-platform support
  • Performance Reviews & Feedback
Human Resources (HRIS) & Recruiting
  • Applicant Tracking System (ATS)
  • Benefits Administration
  • Employee Onboarding Workflows
  • Employee Self-Service
  • Employee benefits administration
  • Employee management
  • Employee onboarding and self-service
  • Full-service payroll processing
  • Global payroll
  • HR management
  • Hiring and Onboarding
  • Human Resources
  • Leave & Attendance Management
  • Onboarding
  • Payroll
  • Payroll & Benefits Administration
  • Payroll Processing
  • Recruiting
  • Talent Management
  • Time and Attendance
  • Workforce Management
Fintech & Financial Management
  • Automated tax filing
  • Direct deposit
Data Engineering & BI
  • Analytics
  • ESG Reporting
  • Reporting
Productivity & Office
  • Document management
Gusto

Gusto

24/46 features

Integrations & API
  • API integrations
Analytics & Reporting
  • Analytics reporting
  • Reporting & Analytics
Workflow Automation
  • App Integrations
  • Automation
  • Collaborative workflows
Security & Compliance
  • Compliance
  • Compliance Reporting
  • Compliance Support
  • Security
  • Security compliance
Data Management
  • Cross-device sync
Collaboration
  • Team collaboration
Project & Team Management
  • Cloud access
  • Time Tracking
  • Time tracking and PTO management
E-commerce & Payments
  • Contractor Payments
Customer Experience (CX) & Support
  • Multi-platform support
  • Performance Reviews & Feedback
Human Resources (HRIS) & Recruiting
  • Applicant Tracking System (ATS)
  • Benefits Administration
  • Employee Onboarding Workflows
  • Employee Self-Service
  • Employee benefits administration
  • Employee management
  • Employee onboarding and self-service
  • Full-service payroll processing
  • Global payroll
  • HR management
  • Hiring and Onboarding
  • Human Resources
  • Leave & Attendance Management
  • Onboarding
  • Payroll
  • Payroll & Benefits Administration
  • Payroll Processing
  • Recruiting
  • Talent Management
  • Time and Attendance
  • Workforce Management
Fintech & Financial Management
  • Automated tax filing
  • Direct deposit
Data Engineering & BI
  • Analytics
  • ESG Reporting
  • Reporting
Productivity & Office
  • Document management

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Pricing & Plans

Compare plans, features, and starting points side-by-side

ADP Workforce Now

ADP Workforce Now Pricing

SUBSCRIPTION
Starting Price
Free
Pricing Overview
Custom quote pricing based on company size modules and workforce requirements; enterprise plans available through sales consultation
Gusto

Gusto Pricing

SUBSCRIPTION
Starting Price
$49/mo
Simple
Current price: $40/mo

Base fee plus $6 per person.

Full-service single-state payroll
Basic support
Employee profiles and self-service
Plus
Current price: $80/mo

Base fee plus $9 per person.

Multi-state payroll
Next-day direct deposit
Advanced time tracking
Premium
Current price: $150/mo

Exclusive pricing for scale.

Dedicated customer success manager
HR resource center
Compliance alerts

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Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% ADP Workforce Now50% Gusto
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Gusto

Gusto

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

Promote to ADP Workforce Now vs Gusto Buyers

Capture high-intent Human Resources (HR) evaluators

Available Slot
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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

ADP Workforce Now
ADP Workforce Now
2 Wins
VS3 Ties
Gusto
Gusto
1 Win

Weighted Overall Scorecard

Normalized composite performance scores

ADP Workforce Now
84%
Recommended
Gusto
93%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

ADP Workforce Now
Choose ADP Workforce Now if…
Free / FreemiumEasy Onboarding
  • Teams seeking a zero-cost or freemium entry tier for ADP Workforce Now
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
Gusto
Choose Gusto if…
UX LeaderMarket Favorite
  • Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
  • Teams looking for native integration with core workflow tools
  • Buyers relying on extensive peer validation and battle-tested industry adoption
ADP Workforce Now

ADP Workforce Now

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction82%
🖱️Ease of Use4.6 / 5 (92%)
💰Value for Money4.6 / 5 (92%)
🎧Support Quality4.7 / 5 (94%)
📊Market Trust2 (23%)
🔌Integration Ecosystem5 apps (83%)
🏅Expert Editorial ScoreNo data
👍Would Recommend50% (50%)
⚙️Feature Richness27 features (100%)
💸Pricing & Accessibility70%
💬Sentiment Balance5 Pros / 4 Cons (54%)
💻Platform Support3 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

ADP Workforce Now is a runner-up with a composite score of 84%.

Pricing & Value
Winner

ADP Workforce Now has the most accessible pricing ($0/mo (No Free Trial)).

Feature Completeness
Winner

ADP Workforce Now lists the most features (27 features).

Usability & Design
Tied

Strong usability with a user rating of 4.6/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.7/5 stars.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

Gusto

Gusto

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction95%
🖱️Ease of Use4.8 / 5 (96%)
💰Value for Money4.8 / 5 (96%)
🎧Support Quality4.8 / 5 (96%)
📊Market Trust130 (100%)
🔌Integration Ecosystem6 apps (100%)
🏅Expert Editorial Score4.6 / 5 (92%)
👍Would Recommend98% (97%)
⚙️Feature Richness24 features (89%)
💸Pricing & Accessibility10%
💬Sentiment Balance9 Pros / 7 Cons (55%)
💻Platform Support3 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Winner

Gusto wins overall with a weighted score of 93% based on user rating, pricing, features, usability, and support.

Pricing & Value
Runner-up

Pricing: $49/mo (No Free Trial), a less accessible entry point than the leader.

Feature Completeness
Runner-up

Offers 24 features (fewer than the category leader).

Usability & Design
Tied

Strong usability with a user rating of 4.8/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.8/5 stars.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

AI-Powered Decision Intelligence

Final Verdict:
Gusto
Gusto

Gusto scores higher across 3 of 11 key dimensions with a 9-point lead in our weighted analysis.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated November 2026
high Confidence Level
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Available Spot

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Frequently asked questions: ADP Workforce Now vs Gusto

Which is better: ADP Workforce Now or Gusto?

Gusto scores higher across 3 of 11 key dimensions with a 9-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate ADP Workforce Now and Gusto?

ADP Workforce Now is rated 4.3/5 from 2 user reviews. Gusto is rated 4.8/5 from 130 user reviews. Ratings come from approved user reviews on SoftwareHope.

How much do ADP Workforce Now and Gusto cost?

ADP Workforce Now has a free plan. Gusto starts at $49/month. Always confirm current pricing on the vendor's site, as plans change.

Do ADP Workforce Now and Gusto offer a free plan or free trial?

ADP Workforce Now offers a free plan; Gusto does not list a free plan or trial.

Which platforms do ADP Workforce Now and Gusto support?

ADP Workforce Now supports Web, iOS and Android; Gusto supports Web, iOS and Android.

Which is easier to use, ADP Workforce Now or Gusto?

ADP Workforce Now has an ease-of-use rating of 4.6/5, Gusto has an ease-of-use rating of 4.8/5. The difference is small, so both are similarly easy to adopt.

Most Helpful Reviews

Community-voted helpful feedback from verified users

ADP Workforce Now

Streamlined team workflows with ADP Workforce Now

by Pooja Hegde

We implemented ADP Workforce Now to coordinate our departmental records, employee documents, and leave schedules. The onboarding workflow is clean and employees adopted the interface without friction.

Pros:Intuitive employee self-service portal and seamless document management workflows.
Cons:Initial batch import of legacy employee documents requires careful CSV formatting.
Was this review helpful?
ADP Workforce Now

Official Editorial Review

by Vijay Datt (SH Team)

ADP Workforce Now is an all-in-one HR and payroll platform designed for midsize and larger employers. It supports payroll, benefits administration, HR records, time and attendance, compliance-related workflows, and workforce reporting.

Pros:Established payroll and tax capabilities,Wide partner ecosystem,Integrated HR and benefits tools
Cons:Pricing is quote-based,Some workflows can feel complex,Mobile features may differ from desktop
Was this review helpful?
Gusto

Gusto cloud synchronization system secures cross platform accessibility

by Uma I.

Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.

Pros:Strong privacy and security controls protect user data.
Cons:Tiered pricing options vary based on advanced feature usage.
Was this review helpful?
Gusto

Gusto secure data encryption system enhances cloud data

by Umar M.

Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.

Pros:Gusto delivers fast performance with intuitive workflow controls.
Cons:Advanced customization options require a brief initial learning curve.
Was this review helpful?

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